Customer Service Jobs at American Family Insurance

American Family Employees

American Family’s strong reputation was built on outstanding customer service. Our goal is simple: to deliver the best customer experience in the insurance industry, one customer at a time.

We maximize customer value by providing exceptional claim experiences and products. We strive to provide an exceptional customer experience through keeping our customers informed; ensuring fairness and timeliness in settling claims; accurately answering billing inquiries; and being there for all customers, anytime day or night, at 1 800 MYAMFAM.

Our customer service jobs require compassion and patience as well as a clear understanding of our goals, in order to positively impact our customers. These jobs support claim care centers, integrated sales and services, billing centers and bilingual units.

Why apply for customer service jobs with American Family Insurance?

Our competitive compensation package is designed to attract and retain the most highly qualified people in their fields. Check out all American Family has to offer.

Click on the “Email jobs to me” link below and tell us about yourself. We'll keep you informed about upcoming customer service jobs that match your interests.

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